1. Information we collect
We collect business contact details, account access permissions, social media performance data, and communication logs to operate our services.
2. How we use your data
Your data powers campaign strategy, creative production, reporting, and customer support. We never sell personally identifiable information.
3. Data retention
Campaign data is retained for the duration of our engagement plus 12 months for analytics continuity, unless otherwise requested.
4. Your rights
You may request access, correction, or deletion of your data at any time by emailing privacy@socialgremlin.com.
5. Security
We employ least-privilege access, data encryption in transit and at rest, and continuous monitoring across our infrastructure.